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PRIVACY POLICY

Effective Date: June 10, 2026
 

At Vertical Surf Co., we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our store or purchase our surfboard decals.
 

1. Information We Collect
 

When you visit our site or make a purchase, we collect certain information to help fulfill your order and improve your experience:

  • Order Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payment details (like credit card numbers) are processed securely through our payment gateways (e.g., Shopify Payments, Stripe, PayPal). We do not store your full payment card details on our servers.

  • Device Information: Information about your web browser, IP address, time zone, and some of the cookies installed on your device to help our site load correctly for you.
     

2. How We Use Your Information
 

We use the information we collect to run our business and serve you, specifically to:

  • Fulfill and ship your surfboard decal orders (including processing payment and providing shipping confirmations).

  • Communicate with you regarding your order or customer service requests.

  • Screen orders for potential risk or fraud.

  • Send you marketing emails or updates about new decal designs, only if you have opted in to receive them.
     

3. Sharing Your Information
 

We only share your personal information with trusted third-party services that help us run our store:
 

  • E-commerce Platform: We use Wix (or your specific platform) to power our online store.

  • Shipping & Delivery: We share your name and shipping address with postal services or couriers (like USPS, FedEx, or UPS) to deliver your decals.

  • Analytics: We may use tools like Google Analytics to help us understand how customers navigate our site so we can improve the layout and shopping experience.


We will never sell your personal information to third parties. We may disclose your information if required by law or to protect our rights.


4. Cookies and Tracking
 

We use cookies to keep track of items in your shopping cart and to understand site traffic. You can choose to disable cookies through your browser settings, though some parts of our website may not function perfectly without them.

4. Rights and Choices

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Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. If you would like to exercise these rights, or if you simply want to opt out of our email newsletter, please contact us using the information below.

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6. Changes to This Policy

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We may update this privacy policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.

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7. Contact Us

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For more information about our privacy practices, or if you have questions, please contact us:

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